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vv for clinics and labs.

Clinics lose hours to the phone and the register. vv books, reminds and sorts, and stays well away from anything clinical.

Tools it works in: WhatsApp, Calendar, Sheets, Drive.

The day today

Where the time goes in clinics and labs.

  • The front desk is on the phone while patients stand at the counter.
  • No-shows leave gaps in the day.
  • Lab reports are ready but patients do not know.
  • Patients ask the same questions about timings, fees and preparation.

What vv runs

4 workflows, each with a clear start, clear steps and a clear stop.

Appointment booking

01 · A patient messages for a slot
  1. Offers open slots from the calendar.
  2. Confirms.
  3. Sends reminders the day before and the morning of.

Approval: Asks you before overriding a blocked slot

Report-ready notice

02 · A report file is added
  1. Sends the patient a short message that it is ready and how to collect or download it.

Approval: Asks you before attaching the report itself

Reminder and reschedule

03 · A patient replies that they cannot come
  1. Offers the next free slot.
  2. Updates the calendar.
  3. Offers the freed slot to the waiting list.

Approval: Asks you before nothing for a simple reschedule

Patient FAQ

04 · A patient asks about timings, fees or preparation
  1. Answers from the clinic’s approved sheet.
  2. Says so if it does not know.
  3. Never gives medical advice.

Approval: Asks you before replying to anything about symptoms or medication

vv at a clinic

See it

A working day, in about a minute.

This film follows vv through a typical day for clinics and labs. Any figures shown in the film are illustrative. They are not results from a customer.

Boundaries

What vv will not do for clinics and labs.

  • Give medical advice or interpret a report.
  • Share a report with anyone but the patient.
  • Diagnose, triage or prescribe.
  • Delete a patient record.

These are limits built into how vv is set up. For anything outside them, it stops and asks you.

Questions

Asked by clinics and labs.

Does vv give medical advice?

No. It books, reminds and answers administrative questions. Anything clinical goes to your staff.

Is patient data safe?

vv only works in the accounts and folders you grant. Reports are never sent without the settings you choose.

Hindi?

Yes. Hindi, English and Hinglish.

Want this for your clinics and lab?

vv is coming soon. Tell us what you run and we will tell you honestly what is ready for you and what is not.

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