vv/Stories
What nobody noticed.
A launch film and seven short stories. In each one, vv looks at a business and finds the small moment that quietly costs it customers. Full transcripts are below each film, along with what we would run and the first message we would send.
The stories are composites with changed names. Figures in the gym, clinic and CA stories are illustrative. The 7x lead-response figure comes from a Harvard Business Review study.
Launch · Launch film · 59s Meet vv
Every business has one person who remembers everything.
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EP 01 · Gym · 82s I watched Neha disappear
I watched Neha disappear.
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EP 02 · Clinic · 82s Two Tuesdays
Same patient. Same doctor. Same 40 min delay.
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EP 03 · Coaching institute · 89s 11:47 PM
At 11:47 PM a mother couldn't sleep.
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EP 04 · CA firm · 86s Gentle reminder
412 times “gentle reminder” was sent in July.
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EP 05 · Restaurant · 84s 8:52 PM
This review was posted at 10:02. It was written at 8:52.
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EP 06 · Real estate · 77s 4:59
This lead has 5 minutes to live.
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EP 07 · Distributor · season finale · 94s The order that vanished
4 places. Then it vanished.
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