Admission enquiry desk
01 · A new WhatsApp enquiry arrives - Replies in Hindi, English or Hinglish with the right batch, timing and fee slab.
- Asks the student’s class and target exam.
- Books a demo class on the calendar.
- Logs the lead in a sheet.
Approval: Asks you before sending any discount or scholarship offer
Fee reminders
02 · A due date is three days away, then on the day, then overdue - Reads the fee sheet.
- Drafts a polite reminder per parent.
- Sends the approved batch.
- Marks replies and promises-to-pay in the sheet.
Approval: Asks you before sending to everyone, and before any late fee is mentioned
Test result updates
03 · A test result sheet is uploaded - Matches each student to the parent’s number.
- Writes a short plain-language note.
- Flags the lowest scorers for the teacher.
Approval: Asks you before sending results to the full parent list
Demo-class follow-up
04 · A demo class has just ended - Messages each attendee.
- Asks one question about how it went.
- Reminds non-attendees of the next slot.
- Hands warm leads to the counsellor.
Approval: Asks you before any message to a non-attendee who has said no