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vv/By industry/Restaurants, cafes and cloud kitchens

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vv for restaurants and cloud kitchens.

Food businesses live on repeat orders and reviews. vv takes WhatsApp orders, answers reviews and tells the owner how the day went.

Tools it works in: WhatsApp, Sheets, Drive.

The day today

Where the time goes in restaurants and cloud kitchens.

  • Orders on WhatsApp get mixed up in the rush.
  • Reviews go unanswered for days.
  • Festival offers are decided the night before.
  • Wastage and sales are known only at month end.

What vv runs

4 workflows, each with a clear start, clear steps and a clear stop.

WhatsApp ordering

01 · A customer messages
  1. Shares the menu.
  2. Takes the order.
  3. Confirms address and total.
  4. Sends it to the kitchen sheet.

Approval: Asks you before accepting an order outside your delivery area or hours

Review replies

02 · A new review appears
  1. Drafts a warm, specific reply.
  2. Flags complaints with order details.

Approval: Asks you before replying to a complaint

Festival offers

03 · A festival is coming
  1. Drafts offers for past customers in Hinglish.
  2. Schedules the send.

Approval: Asks you before every send

Daily sales and wastage

04 · Close of day
  1. Collects entries.
  2. Writes four lines on sales, top dishes, wastage and anything unusual.

Approval: Asks you before nothing, it only reports

vv in a cloud kitchen

See it

A working day, in about a minute.

This film follows vv through a typical day for restaurants and cloud kitchens. Any figures shown in the film are illustrative. They are not results from a customer.

Boundaries

What vv will not do for restaurants and cloud kitchens.

  • Refund a customer.
  • Change menu prices.
  • Mark a food-safety check as done.
  • Message customers without approval.

These are limits built into how vv is set up. For anything outside them, it stops and asks you.

Questions

Asked by restaurants and cloud kitchens.

Does it replace Zomato or Swiggy?

No. It helps you grow direct orders alongside them.

Can the kitchen see the orders?

Orders go to a sheet or a WhatsApp group you choose.

What about payments?

vv sends a payment link you approve. It never moves money alone.

Want this for your restaurants and cloud kitchen?

vv is coming soon. Tell us what you run and we will tell you honestly what is ready for you and what is not.

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